Privacy policy
Last Updated: May 14, 2026
At GetMonna, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your information when you visit our website, make a purchase, or otherwise interact with our services.
Our store is powered by Shopify, which enables us to provide our products and services to you.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.
Depending on how you interact with our services, we may collect the following information:
Name
Billing and shipping address
Email address
Phone number
Payment information
Purchase and transaction history
Account login details
Wishlist and cart activity
Customer support communications
IP address and device information
Browser and network information
Usage and interaction data
How We Collect Information
We may collect personal information from:
Directly From You
When you:
Place an order
Create an account
Contact customer support
Subscribe to marketing communications
Use our website or services
Automatically
Through:
Cookies
Browser technologies
Device identifiers
Website analytics tools
From Third Parties
Including:
Payment processors
Shipping providers
Marketing partners
Shopify and related service providers
How We Use Your Information
We may use your personal information to:
Provide Our Services
Including:
Processing orders and payments
Shipping products
Managing returns and refunds
Providing customer support
Managing your account
Improve Your Shopping Experience
Including:
Remembering your preferences
Recommending products
Improving website functionality and performance
Marketing & Advertising
Including:
Sending promotional emails
Displaying personalized advertisements
Informing you about new products or offers
You may unsubscribe from marketing communications at any time.
Security & Fraud Prevention
We use information to:
Detect fraud
Protect accounts and transactions
Maintain platform security
Enforce our policies and terms
Legal Compliance
We may process information to comply with applicable laws, regulations, legal requests, or investigations.
How We Share Your Information
We may share your information with trusted third parties, including:
Shopify and Shopify-related services
Payment processors
Shipping and fulfillment partners
Customer support providers
Analytics and advertising partners
Legal authorities when required by law
We may also share information during business transfers such as mergers, acquisitions, or asset sales.
Shopify & Third-Party Services
Our store is hosted by Shopify.
Information submitted through our website may be processed by Shopify and third-party providers located in countries outside your own.
To learn more about how Shopify handles personal information, please review the:
Shopify Privacy Policy
Shopify Privacy Portal
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website performance
Save your preferences
Analyze website traffic
Personalize advertisements
You can manage cookie preferences through your browser settings.
We also recognize the Global Privacy Control (GPC) signal where required by law.
Learn more at:
Global Privacy Control
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites.
We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our services are not intended for children under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can delete the information.
Data Security & Retention
We implement reasonable security measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
We retain personal information only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements and policies
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
The right to access your data
The right to correct inaccurate information
The right to request deletion
The right to data portability
The right to opt out of targeted advertising
The right to withdraw consent where applicable
You may exercise your rights by contacting us at:
Residents of the European Economic Area (EEA) and the United Kingdom may also have additional rights under applicable privacy laws.
International Data Transfers
Your personal information may be transferred to and processed in countries outside your country of residence.
Where required by law, we rely on approved legal mechanisms for international data transfers, including Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
GetMonna
Email: support@getmonna.com